PRA number
2018/16635
Published date
Reasons the product is recalled
An internal heat deflector component may be missing.
The hazards to consumers
If the heat deflector component is not fitted, overheating may occur, which could lead to a fire.
What consumers should do
If you own one of these fridge/freezers, check the serial number on the rating plate located on the rear panel. If your product falls within one of the 'affected serial number ranges' and was purchased between 4 July 2017 and 28 February 2018, discontinue using the product immediately, and take it to your nearest Dometic service agent for inspection, free of charge.
You can find your nearest service agent by calling 1800 21 21 21 (Mon-Fri, 8am - 5pm EST), or via email at qldservice@dometic.com.au
You can find your nearest service agent by calling 1800 21 21 21 (Mon-Fri, 8am - 5pm EST), or via email at qldservice@dometic.com.au
Supplier
Traders who sold this product
see attached list
List of traders who sold this product
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.