PRA number
2011/12872
Published date
Product description
Lubricant that helps ease the insertion of earpieces, hearing instruments and other custom-fit products into the ear and provides an effective acoustic seal.
Reasons the product is recalled
Tests on a batch of the product indicated that it contained the bacteria culture, "burkeholderia cepacia".
The hazards to consumers
The bacteria could be of concern for persons with lung problems or who have an immunity deficiency, for example, people with cystic fibrosis and HIV, as the bacteria can cause pneumonia.
What consumers should do
Discontinue using the contaminated product immediately.
Australian Hearing has issued letters to clients who have potentially been supplied with this product. Consumers can return the product to the place of purchase for a refund or replacement.
For further information please contact Ultra Supplies on 0404 081 494 or via email at sales@ultrasupplies.com.au
Australian Hearing has issued letters to clients who have potentially been supplied with this product. Consumers can return the product to the place of purchase for a refund or replacement.
For further information please contact Ultra Supplies on 0404 081 494 or via email at sales@ultrasupplies.com.au
Supplier
Traders who sold this product
Australian Hearing centres
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
