PRA number
2019/17914
Campaign number
UGG44
Published date
Product description
Lexus CT200h (ZWA10)
Model Year 2019
5 affected vehicles
Model Year 2019
5 affected vehicles
Reasons the product is recalled
The gas struts that hold the back door open may be manufactured improperly, which may allow the gas charge to leak.
The hazards to consumers
If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury.
What consumers should do
Owners of the involved vehicles will be contacted by mail, requesting the registered owner to make an appointment at their preferred Lexus dealer for rectification, free of charge.
To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers should contact the Lexus Customer Assistance Centre on
1800 023 009 (Monday to Friday, 8am-6pm AEST).
To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers should contact the Lexus Customer Assistance Centre on
1800 023 009 (Monday to Friday, 8am-6pm AEST).
Supplier
Traders who sold this product
Authorised Lexus dealers
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.
