PRA number
2012/13371
Published date
Product description
The PowerRouter is a solar inverter/charger installed in domestic residences in order to convert and route renewable energy between solar panels, batteries and the electricity grid.
Reasons the product is recalled
Affected PowerRouters may experience a failure of an electronic component and this can result in an internal smouldering in the unit.
The hazards to consumers
If the defect occurs, the product poses a potential fire hazard.
What consumers should do
Consumers who have an affected PowerRouter should immediately turn off the unit following the instructions on the front of the unit. Setec suggests that you contact the person who installed the PowerRouter if you require assistance with this.
Consumers will be contacted by the installer of the PowerRouter units to arrange for a replacement to be installed. For further information, contact Setec on (03) 9213 8400 or email powerrouter_replacement@setec.com.au.
Consumers will be contacted by the installer of the PowerRouter units to arrange for a replacement to be installed. For further information, contact Setec on (03) 9213 8400 or email powerrouter_replacement@setec.com.au.
Supplier
Traders who sold this product
Setec supplied the PowerRouters to select wholesalers, retailers and installers of solar systems nationally.
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
