PRA number
2017/16077
Published date
Reasons the product is recalled
There may be a fault in the part of the light that bears the weight of the lamp, which may lead to the buckling of the lamp suspension system.
The hazards to consumers
In the worst possible scenario, the light may fall and cause injury or damage property.
What consumers should do
Known owners who purchased Skygarden lights between January 2008 and July 2016 will be contacted by email or mail. Arrangements will be made for a licensed electrician to visit and install a retrofit safety kit at no charge to the consumer. Once installed, the safety kit is not visible externally and there is no visible difference to the light.
For further information or to book a visit of an electrician to repair an affected Skygarden light, phone 02 9356 9900 (Mon-Fri 9am to 5.30pm AEST) or email skygarden@euroluce.com.au
For further information or to book a visit of an electrician to repair an affected Skygarden light, phone 02 9356 9900 (Mon-Fri 9am to 5.30pm AEST) or email skygarden@euroluce.com.au
Supplier
Flos SpA
Traders who sold this product
Euroluce Lighting Australia (Sydney, Melbourne, Brisbane)
Space Furniture (Sydney)
Design Farm (Perth)
Space Furniture (Sydney)
Design Farm (Perth)
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.