PRA number
2019/17296
Published date
Product description
Hoover Dual Power Plus Carpet Washer
Model 12300114
Model 12300114
Reasons the product is recalled
In some instances, the rubber seal on the motor does not effectively seal the motor housing. This could allow water to flow into the motor housing area.
The hazards to consumers
If the defect occurs while the product is in use, the user may receive an electric shock causing serious injury or death.
What consumers should do
Consumers should immediately stop using the product and return it to their nearest Godfreys store for a full refund of the purchase price.
Consumers should visit https://www.godfreys.com.au/locator to find their nearest Godfreys store.
Consumers can contract Godfreys (Electrical Home-Aids Pty Ltd) by calling 1800 815 270 (Australia) Mon-Fri 9:00am – 5:00pm.
Consumers should visit https://www.godfreys.com.au/locator to find their nearest Godfreys store.
Consumers can contract Godfreys (Electrical Home-Aids Pty Ltd) by calling 1800 815 270 (Australia) Mon-Fri 9:00am – 5:00pm.
Supplier
Traders who sold this product
The product was sold exclusively in Godfreys stores in Australia and New Zealand.
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
