PRA number
2008/9774
Published date
Product description
Models Affected: 31050350A, 31050500A, 31050700A, 51100350A, 51100500A, 51100700A, 51101000A, 51101500A. Identification: The recall only applies to the above models sold in 2007 with serial numbers JA231A0000 - JA416A9999 and JZ231A0000 - JZ416A9999 inclusive. Units with the first two letters "JX" or "JY" are excluded from this recall.
Reasons the product is recalled
A crack in the socket backing plate can cause poor retention of the UPS outlet socket contacts and loss of earthing continuity to Class 1 equipment plugged into the UPS.
The hazards to consumers
Electric shock
What consumers should do
Customers should immediately stop using this product and return it to Eaton or their supplier for a free replacement product. Customers requiring further information should call 1300 880 366 between 9am and 5pm EST Monday to Friday.
Supplier
Eaton Power Quality Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
