PRA number
2014/14066
Published date
Product description
Tube of Canesten Clotrimazole cream, with vaginal applicators, used for vaginal thrush.
Reasons the product is recalled
The plastic applicator used in the affected batches may have a production problem resulting in extruding plastic at the opening or visible signs of black marks or spots.
The hazards to consumers
Use of the affected batches may result in discomfort or injury.
What consumers should do
Consumers should not use product from the affected batches. Consumers can return any affected product to the pharmacy where they purchased the product from for a refund or a replacement product from another batch. Alternatively, consumers can call the Bayer Customer Service line on 1800 807 116 to arrange a refund or a replacement product.
No other batches are affected. No other Bayer Canesten products are affected.
No other batches are affected. No other Bayer Canesten products are affected.
Supplier
Traders who sold this product
Pharmacies nationwide.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.