PRA number
2015/14667
Published date
Product description
Wall mounting system for televisions, whereby a wire mounted to the television is supported by two wall mounts.
Reasons the product is recalled
The plastic wall mount retaining the wire may fail, resulting in the wire detaching from the wall mount.
The hazards to consumers
A television connected to the wall mounting system may suddenly detach from the wall, posing a risk of serious injury.
What consumers should do
Contact Atdec to discuss the safe removal of the mounted television and mounting system, and to receive a replacement product in return for the faulty mounting system.
Call the support line on 1300 155 921 from 8am - 5pm EST (Mon-Fri). Alternatively you can email service@atdec.com.
Call the support line on 1300 155 921 from 8am - 5pm EST (Mon-Fri). Alternatively you can email service@atdec.com.
Traders who sold this product
Bing Lee, Domayne, Harvey Norman, Joyce Mayne, and other retail and online stores
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
